We are looking for a Community Moderator to manage and strengthen our presence across Telegram and X (Twitter). This is not a passive moderation role. We are seeking someone who understands the Web3 ecosystem, can protect brand tone, encourage meaningful discussion, and help shape a healthy, informed ecosystem. You will work closely with the Marketing team to ensure consistency across platforms and support campaigns, announcements, and community initiatives.
Key Responsibilities
Community Management
- Moderate Telegram channels daily.
- Maintain healthy discussions and remove spam, scams, and inappropriate content.
- Answer basic community questions and escalate technical issues when necessary.
- Identify and manage potential FUD situations calmly and professionally.
Social Engagement
- Support Twitter (X) engagement by responding to community replies and guiding conversations.
- Help amplify important announcements across community platforms.
- Encourage organic discussion around product updates and ecosystem growth.
Brand & Tone Alignment
- Ensure all responses reflect our brand voice: professional, informed, and composed.
- Maintain consistency between Telegram and X messaging.
- Flag recurring community concerns for internal reporting.
KOL & Influencer Coordination
- Identify and research relevant Web3 KOLs aligned with our positioning, values, and target markets.
- Evaluate influencer quality based on audience authenticity, engagement rate, and ecosystem relevance.
- Support outreach and initial relationship building with selected KOLs.
Campaign & Event Support
- Support AMA sessions and Twitter Spaces moderation.
- Assist in community contests and engagement campaigns.
- Help gather feedback from community members post-launch or event.
Requirements
- 3–5 years' experience moderating Web3 / blockchain communities.
- Strong familiarity with Web3 channels and tools.
- Understanding of public blockchain ecosystems.
- Calm under pressure, especially during market volatility.
- Clear written English communication.
Nice to Have
- Experience handling token launch communities.
- Familiarity with bots and moderation automation tools.
- Basic understanding of branding and social tone.
What We're Looking For
- Structured, responsible, and proactive.
- Understands that moderation is about long-term credibility.
- Comfortable working in a fast-moving Web3 environment.